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Awesome Very quick postage. Great item. Great service. Will deal with again. Melissa Gilgandra
FAQ
Main page > F.A.Q
How can I contact Wild Zone?

You can contact us at info@wildzone.com.au or by phone on 07 3343 8348 or write to us at our registered office and business address.

Can I choose a delivery date and time?

Unfortunately we cannot offer fixed delivery times. For more information please refer to our shipping information section.

Can my order be delivered to a different address than my billing address?

Yes, we have an option for you to specify the delivery address if it’s different from the billing address.

How do I unsubscribe from your emails?

Every promotional email we send includes a link that you can use to conveniently unsubscribe form further emails.

How do I return or exchange an order?

To return or exchange an order please refer to our Return & Exchange Policy. Please note that returns will not be accepted if they are incomplete, damaged, worn, soiled or altered returns, or anything WildZone reasonably believes has been used, will not be accepted and therefore sent back to customer.

What should I do if the product arrives is faulty?

In the unlikely event your product arrives faulty, please follow our Return & Exchange Policy.

I have left my order a bit late, do you offer Express Post?

Yes we do, please call our customer service team and they can advise how much it will cost to add Express Post.

I want to buy a large quantity of particular products, do you offer volume discounts?

Call us on 07 3343 8348 or email info@wildzone.com.au and can discuss volume discounts.

I ordered a product and it has not arrived yet. What should I do?

Please contact our customer service team via email on info@wildzone.com.au

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